Live N Care supplies a curated range of continence and personal care products designed for comfort, dignity, and reliability in the home. Our current range includes, but is not limited to, bed mats, nappies, and pull-ups. We are continually expanding our product offering in response to customer needs and partner relationships. For the most up-to-date product list, please visit our website or contact our team.
Our pull-ups and nappies are made with soft, breathable materials. Everyone's skin is different, so if you or the person you care for has sensitive skin, try a single pack first and speak with your doctor or a continence nurse. The National Continence Helpline is on 1800 33 00 66.
The right product depends on body size, level of continence support required, and whether the product is needed for daytime or overnight use. As a general guide, higher absorbency is recommended for overnight use, and a snug but comfortable fit is essential for leak protection. If you're unsure, contact our team for guidance - we can help match a product to your circumstances or refer you to a continence nurse advisor for a clinical recommendation.
Yes. Many of our customers find that recurring orders are the simplest way to ensure they never run out of essential products. We can arrange regular monthly deliveries, customised quantities, and adjusted schedules as your needs change. Bulk discounts may also apply. Contact our team to set up a tailored ordering arrangement.
Live N Care ships products directly to your home or care setting. Standard delivery is available across Australia. Delivery timeframes and costs vary depending on your location and order size. For urgent orders, please contact our team to discuss expedited options.
Every order from our website is covered by our 30-day money-back guarantee. Unopened products can be returned within 30 days of delivery for a refund or exchange. If you've opened one pack and it isn't right for you, we'll refund that pack, and for hygiene reasons you don't need to send it back. Faulty, damaged or incorrect items are replaced or refunded at our cost. See how our guarantee works.
Live N Care offers a range of services to support older adults and their families to live well at home. Our services include allied health care, home maintenance, lawn mowing, and cleaning. Each service is delivered by trusted contractors who understand the needs of older Australians. We are happy to discuss your requirements and tailor a package that suits your circumstances and budget.
Yes. All Live N Care contractors and staff are screened, reference-checked, and selected for their professionalism and experience. Allied health practitioners hold the relevant qualifications and registrations required by their profession. We are committed to providing services that are safe, respectful, and dignity-first at every interaction.
Absolutely. We work with you to schedule services at times that suit your routine and preferences. Whether you require a one-off visit, weekly support, or a fully tailored ongoing schedule, we will do our best to accommodate. Where possible, we also aim to provide consistent contractors so you build familiarity and trust over time.
Our at-home services are available in New South Wales only. Our products are delivered Australia-wide. Contact us to check whether we can provide services in your suburb.
Pricing varies depending on the product, service, and frequency required. We are committed to fair and transparent pricing. Product prices are listed on our website, and our team can provide tailored quotes for services based on your specific needs.
Funding rules depend on your individual plan and change from time to time. Please check with your care partner, provider or My Aged Care before ordering. If your provider approves the purchase, we can supply an itemised invoice. Live N Care is not a registered NDIS provider.
Some Australians may be eligible for help with the cost of continence products. Rules vary, so check with Services Australia, your doctor or the National Continence Helpline on 1800 33 00 66.
Getting started is easy. Simply contact our team via our website, by phone, or by email. We'll take the time to understand your needs, answer any questions, and recommend the products or services best suited to you. For services, we can arrange an initial consultation - at no obligation.
Your feedback matters to us. If you have a compliment, concern, or complaint about any of our products or services, please contact our team directly. All feedback is treated confidentially and respectfully. We are committed to listening, resolving issues promptly, and continuously improving the experience we provide to our customers and their families.
Live N Care is proud to be 100% Australian.
We try to source all our products from local manufacturers and love to support small community organisations.
Yes. Shipping is free on orders over $249* to metro areas in Australia (excludes NT and WA).
Contact the Live N Care team — we're here to help.
