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Live N Care supplies a curated range of continence and personal care products designed for comfort, dignity, and reliability in the home. Our current range includes, but is not limited to, bed mats, nappies, and pull-ups. We are continually expanding our product offering in response to customer needs and partner relationships. For the most up-to-date product list, please visit our website or contact our team.
Yes. Our incontinence products are selected with skin health in mind, prioritising breathable materials and absorbent technologies that help protect against incontinence-associated dermatitis and skin irritation. If you or your loved one has known sensitivities, we recommend trialling a small quantity first and speaking with your treating health professional. Our team can also assist you in selecting a product suited to your needs.
The right product depends on body size, level of continence support required, and whether the product is needed for daytime or overnight use. As a general guide, higher absorbency is recommended for overnight use, and a snug but comfortable fit is essential for leak protection. If you're unsure, contact our team for guidance - we can help match a product to your circumstances or refer you to a continence nurse advisor for a clinical recommendation.
Yes. Many of our customers find that recurring orders are the simplest way to ensure they never run out of essential products. We can arrange regular monthly deliveries, customised quantities, and adjusted schedules as your needs change. Bulk discounts may also apply. Contact our team to set up a tailored ordering arrangement.
Live N Care ships products directly to your home or care setting. Standard delivery is available across Australia. Delivery timeframes and costs vary depending on your location and order size. For urgent orders, please contact our team to discuss expedited options.
For hygiene reasons, opened continence products cannot be returned. Unopened products in their original packaging may be returned within a reasonable timeframe of delivery, subject to our returns policy. If a product arrives damaged or you receive an incorrect item, please contact us immediately and we will arrange a replacement or refund. Full details are available on our website.
Live N Care offers a range of services to support older adults and their families to live well at home. Our services include allied health care, home maintenance, lawn mowing, and cleaning. Each service is delivered by trusted contractors who understand the needs of older Australians. We are happy to discuss your requirements and tailor a package that suits your circumstances and budget.
Yes. All Live N Care contractors and staff are screened, reference-checked, and selected for their professionalism and experience. Allied health practitioners hold the relevant qualifications and registrations required by their profession. We are committed to providing services that are safe, respectful, and dignity-first at every interaction.
Absolutely. We work with you to schedule services at times that suit your routine and preferences. Whether you require a one-off visit, weekly support, or a fully tailored ongoing schedule, we will do our best to accommodate. Where possible, we also aim to provide consistent contractors so you build familiarity and trust over time.
Our services are primarily delivered across Australia. If you are located outside our standard service area, please contact us - we may still be able to assist directly or refer you to a trusted partner.
Pricing varies depending on the product, service, and frequency required. We are committed to fair and transparent pricing. Product prices are listed on our website, and our team can provide tailored quotes for services based on your specific needs.
Many of our products and services may be eligible for funding through a Home Care Package, the Support at Home program, or an NDIS plan, depending on your individual approval and goals. We recommend discussing your plan with your care manager, plan manager, or support coordinator to confirm what can be claimed. Our team can provide documentation and information to assist this process.
Yes. Eligible Australians with permanent and severe incontinence may be able to access the Continence Aids Payment Scheme (CAPS), administered through Services Australia. The Department of Veterans' Affairs (DVA) also provides support for eligible veterans. Eligibility requires a clinical assessment by a qualified health professional. Visit the Department of Health, Disability and Ageing website or call the National Continence Helpline on 1800 33 00 66 for more information.
Getting started is easy. Simply contact our team via our website, by phone, or by email. We'll take the time to understand your needs, answer any questions, and recommend the products or services best suited to you. For services, we can arrange an initial consultation - at no obligation.
Your feedback matters to us. If you have a compliment, concern, or complaint about any of our products or services, please contact our team directly. All feedback is treated confidentially and respectfully. We are committed to listening, resolving issues promptly, and continuously improving the experience we provide to our customers and their families.
Live N Care is proud to be 100% Australian.
We try to source all our products from local manufacturers and love to support small community organisations.
AUSTRALIA
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